FAQs
More FAQs- Are there instructions to follow after my carpets are cleaned?
- Do I need to do anything prior to the technician arriving at my commercial facility for my scheduled service?
- How do you maintain worksite quality?
Immediately after cleaning, it’s best to allow carpets to dry for 6-8 hours before walking on them. Walking on them may flatten the fibers. Use air movers if needed to help air circulation as this will speed up the drying time. If a carpet protector such as ScotchgardTM was applied, foot traffic should be minimized for up to 24 hours to let the product cure. Don’t move any furniture back in place until carpet is completely dry or the Scotchgard carpet protector has cured.
Pick up items on upholstery to be cleaned such as reading material or office partition decor.
The ServiceMaster Clean Quality Assurance Program is designed to establish a continuous method of evaluating and monitoring janitorial services. The program is tailored to suit various types of complex office buildings, plants, schools, malls and healthcare facilities. ServiceMaster Clean can assure you that your premises will benefit from the highest level of quality control available at all times by combining highly trained staff with state-of-the-art software driven technologies that allow stakeholders to communicate concerns in real time.