FAQs
More FAQs- Are all your employees background checked?
- Can we contact you outside office hours in case of an emergency?
- How often do I need to get my commercial carpets professionally cleaned?
We recognize that security and trust are a paramount concern, so at ServiceMaster Clean we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.
ServiceMaster Clean will provide you with a live-answer, emergency phone number so that we can help you with any emergencies that may arise 24 hours a day, 365 days a year.
To keep the carpets in your business in good shape, we highly recommend a regular carpet cleaning and maintenance program that helps extend the life of your carpets. It’s best to have your carpets cleaned monthly using our low moisture method to remove soil before it gets ground into your carpet fibres to help alleviate premature degrading. By doing a monthly carpet cleaning, you may only need a deep cleaning carpet service once a year